Frequently asked questions

Does Hometown Healthcare Store accept my insurance?


We do not participate in accepting and or bill health insurance. Most products are below you're out of pocket expense or deductible.




Do you carry and size for Compression Socks/Stockings?


Yes! We carry a full line of Compression Stockings/Socks and will also size you for the right fit.




Do you deliver ?


We offer delivery and setup on our larger purhases. ( Lift Chairs and Hospital Beds.)




Do you rent Medical Equipment?


Yes. We rent wheelchairs, hospital beds, knee scooters and Power lift Recliners.




Do I need a prescription for my purchase?


No. But it can assist in identify the product your practitioner wants you to have.




What is your RETURN POLICY?


All SALES ARE FINAL. Some products may be returned for an exchange or store credit only if accompanied by the original sales receipt within 7 Days provided that it's in salable condition. Faulty product are exchange within 28 days for a like product. Gift vouchers, bath safety, walking aids, transport chairs, wheelchairs, mobility devices, and Special Order are Non-returnable and Non-exchangeable. See Store for full details.




What do you carry for CPAP supply and do you take my insurance?


We carry basic replacement mask (Full face, Nasl, and Nasl pillows), hose, filters, chin strap and cleaning wipes. We do not bill insurance.





STORE HOURS

Monday-Friday

9:00AM-6:00PM

 

​SATURDAY

​9:00AM-3:00PM

142 N. King St.

Northampton, MA. 01060

 

Tel: 413-320-4665

 

© 2020 by New England Medical Supply, LLC.  Proudly created with Wix.com

  • Facebook Social Icon
  • Twitter Social Icon
  • YouTube Social  Icon
  • Instagram Social Icon

All SALES ARE FINAL. Some products may be returned for an exchange or store credit. See store for full details.

Have a question visit our FAQ Page for our most common question and answers. 

*We do not participate in accepting and or billing health insurance programs